Privacy policy
Geeks Crew respects your privacy. This policy explains what we collect, why, and the choices you have.
By using geekscrew.com or our services you agree to the collection and use of information as described here. We want you to feel comfortable using our website, feel secure sharing information with us, and know exactly how to reach us with questions about privacy.
Information we collect
Information you give us when you fill in a contact, quote, newsletter or job application form, chat with our assistant, or email us:
- Name, email address and phone number
- Company name, website and project details
- Your CV and application details if you apply for a job
- Messages you send through our AI chat assistant
Information collected automatically through standard server logs and, with your consent, analytics cookies: IP address, browser and device type, pages visited, links clicked and how you arrived at our site.
We do not collect card or bank details on this website. Payments for our services are processed by secure third-party gateways such as Razorpay, PayU, Instamojo or CCAvenue, which handle that data under their own policies and encryption.
How we use your information
- To respond to your enquiry and provide the services you request
- To prepare proposals, invoices and project communications
- To assess job applications and contact candidates
- To send newsletters or updates you have opted in to (you can unsubscribe at any time)
- To improve our website, diagnose technical problems and keep it secure
- To comply with legal obligations and resolve disputes
AI chat assistant
Our website assistant uses an AI service provider to generate replies. Messages you type are sent to that provider to produce a response and may be stored by us to follow up on your enquiry and improve answers. Please do not share sensitive personal information (such as passwords, financial or health details) in the chat.
Cookies
We use essential cookies to make the site work (for example, keeping forms secure). With your consent we also use analytics cookies to understand how visitors use the site. You can change your choice at any time by clearing your browser storage. See our Cookie Policy for details.
When we share information
We do not sell or rent your personal information. We share it only:
- With trusted service providers who help us operate (hosting, email, analytics, AI and payment providers), under confidentiality obligations
- When required by law, court order or a government request
- To investigate fraud, security issues or violations of our terms, or to protect the rights and safety of our users and team
- As part of a merger, acquisition or sale of assets — in which case we will notify you of any change in ownership or use of your information
How long we keep information
We retain information only as long as needed to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. Job applications are kept for up to 12 months unless you ask us to delete them sooner.
Security
We use appropriate physical, electronic and managerial measures to protect your information, and access is limited to authorised personnel on a need-to-know basis. No method of transmission over the internet is completely secure, so while we work hard to protect your data we cannot guarantee absolute security.
Your rights and choices
Depending on applicable law — including India's Digital Personal Data Protection Act, 2023 — you may have the right to access, correct, update or delete your personal information, withdraw consent, and opt out of marketing communications. To make a request, contact us using the details below and we'll respond within a reasonable time.
Third-party websites
Our site may link to websites we do not own or control. We are not responsible for their privacy practices and encourage you to read their policies. This policy applies only to information collected by geekscrew.com.
Changes to this policy
We may update this policy to reflect changes in our practices. Material changes will be highlighted on this page before they take effect. Please review it periodically.
Questions about this policy? Email contact@geekscrew.com or call +91 86993 33557.
