Frequently asked questions
Answers before you even have to ask.
Everything clients usually want to know about working with Geeks Crew. Still unsure? Our assistant and our team are a message away.
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General
What does Geeks Crew do?
We're a full-service IT company offering website and app development, custom software, e-commerce, AI automation, UI/UX and graphic design, SEO, social media management and paid marketing — all under one roof.
Where are you located?
Our head office is in Chandigarh and our branch is in Hoshiarpur, Punjab. We work with clients across India and internationally.
Do you work with clients in other countries and time zones?
Yes. Based on project requirements and client needs, our team overlaps working hours with the client's location for development and support.
What type of businesses have you worked with?
We've built industry-specific solutions for healthcare, fitness centres, retail stores, food and beverage, real estate, home and personal care and many more sectors.
Websites & apps
How much does custom web development cost?
The cost depends entirely on your requirements and varies with each project. Contact us for a detailed proposal with exact costing.
How long does it take to build a website?
Timelines depend on the number of pages, features and how quickly content is ready. Custom UI/UX and business logic take longer than template-based builds; your proposal will include a clear schedule.
How long does it take to redevelop a website?
A redesign often moves faster than a new build because structure and content already exist. We'll give you a timeline after reviewing your current site and goals.
Will my website be search-engine friendly?
Yes. We understand the importance of SEO and make sure every website we develop meets SEO best practices and is search-engine friendly.
Will I get the source code?
Yes. After project completion and final payment, the source code is handed over and you have complete authority over it.
Can you redevelop my existing website?
Yes. We provide website revamp and redevelopment services to keep you up to date with market trends and the latest technology.
Marketing & social media
Do you manage social media accounts?
Yes — end to end. We plan, create, publish and monitor content on Instagram, Facebook, LinkedIn, YouTube and X, reply to your community and report monthly. See our Social Media Management page.
Will I keep control of my social and ad accounts?
Yes. You maintain full ownership and control. We work transparently with the access you grant.
How do you report on marketing performance?
We track reach, engagement, traffic, leads and conversions and share monthly reports with actionable insights.
Billing & policies
How does payment work?
Projects typically start with a 50% advance, with the balance due on completion and approval. Full details are in our Terms of Service.
Can I cancel SEO or marketing services?
Yes, at any time. Please see our Refund Policy for how billing works when you cancel.
Do you sign an NDA?
Yes. We're happy to sign a non-disclosure agreement before you share project details.
