Geeks Crew – REFUND POLICY

STANDARD REFUND TERMS

This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated versions, the English version will control and prevail.

• Refund Policy for Advance (Partial) Payments

Geeks Crew only collects an advance payment of 50% of the total value for any service that is rendered after booking a domain, hosting & showing the basic design to customers, and such advances are non-refundable.

Exception for Advance (Partial) Payments

The 50% deposit of the advance paid is only refundable if we have not booked the domain, hosted & put the basic design within 72 hours of the order being placed for silver, gold & customized plans.

• Refund Policy for Second (Full) Payment

Geeks Crew only collects the remaining (balance 50% of the second payment post successful completion of work, and such payments are non-refundable.

• Digital Marketing (SEO) Services Refund Policy

You can cancel Digital Marketing (SEO) Services at any time, and we will not bill you for future months except for 1 upcoming month. However, you will not be refunded the cost of the 1 (one) upcoming month, present or past months, since the service has already been planned/ prepared, or performed. If you cancel SEO Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months.

• Mode of Refund

Refunds on Geeks Crew are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options:

Credit Card/ Debit Card/ Internet Banking
If Credit card, Debit card or Internet banking was used as the mode of payment while placing the order, the amount paid will be refunded/or credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate a refund within a maximum of 5 working days. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect it in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by Geeks Crew.